REFUND AND CANCELLATION POLICY

Order Cancellation Policy:

We aim to provide a seamless cancellation process for our customers. Orders can be canceled within 24 hours of placing the order. Once confirmed, your refund will be processed and credited back within 7 to 8 working days.

To cancel your order, simply visit our website, click on the cancellation option, and follow the prompts to provide the necessary details.

For further assistance or inquiries, please reach out to us:

• Toll-Free Number: 8680006769
• Email: online@booknowhsrp.com

Important Information:

We do not accept partial order cancellations. If you wish to cancel your order, the entire order must be canceled.

Refund Process:

Once your cancellation is confirmed, the refund will be processed within7 to 8 working days. Please note that the actual timing of the refund may very based on the policies and processing times of your bank or payment gateway. The refunded amount will be credited to the same account used for the original payment.

Refund Eligibility:

Refunds are granted only under the following conditions:

• The product received is damaged.
• An incorrect size of HSRP was processed.

In the event of receiving the wrong product, an incorrect size, or a damaged item, we offer free returns and replacement.

Return Process:

To initiate a return, please contact our Customer Support team through one of the following channels:

• Toll-Free Number: 8680006769
• Email: online@booknowhsrp.com

When submitting a return request, please ensure you include:

• Your order number.
• The reason for the return.